With Heydoc, you can view your accounts with external laboratories, and set up a direct link for submission of lab tests, and the receiving of results.

Note: To edit your clinic's lab settings, you must have a role assigned to you that gives you editing permissions for Lab Settings. For more information on roles, see here.

In this article:


Add lab account

You can add an account that your clinic has with an external laboratory, from the Settings page:

  1. Go to the Lab settings tab.

  2. Click Add lab account.

  3. Enter the following details:

    • Provider: The external laboratory that you want to link with

    • Name: The name you want to give this account in Heydoc

    • Source: Your ID code associated with the provider

  4. Click the tick icon.

Your external account is now linked with your Heydoc clinic. You can now order lab tests and receive lab results from the external laboratory.


Upload a lab list

You can upload the published price list of external laboratories to your Heydoc database, with your choice of markup, from the Settings page:

  1. Go to the Lab settings tab.

  2. Scroll down to the Upload labs list section.

  3. Choose a Provider.

  4. Enter the Markup that your clinic wants to charge patients for the provider's services.

  5. Click Upload list.

Heydoc uploads the list to your clinic's database. The lab tests will appear as individual products in the Products page.

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