This integration creates a bridge between the Compucare system used by the OneWelbeck clinic and Heydoc, allowing data from bookings and lab results to be exchanged between the two. The OneWelbeck integration also allows imaging from lab results to be sent over as well.

To set up the OneWelbeck integration, you must have the Manager role assigned to you, or have Integration editing permissions. For more information on roles, see here.

To fully set up the integration, you must do the following:

  1. Add the OneWelbeck integration to Heydoc

  2. Link a Location to OneWelbeck

  3. Link a Practitioner to OneWelbeck

  4. Link a Product to OneWelbeck

  5. Link a Patient to OneWelbeck


Add the OneWelbeck integration to Heydoc

Before you can turn on the integration, you must first request that Heydoc enable the OneWelbeck feature for your clinic at: support@heydoc.co.uk. When enabled:

  1. Go to the Settings page, then the Integrations tab at the bottom.

  2. Scroll down to the OneWelbeck integration, and click Connect with OneWelbeck.

  3. Follow the steps to sign into OneWelbeck.


Link a Location to OneWelbeck

To link a location to OneWelbeck:

  1. Go to the Settings page, then the Locations tab.

  2. Select the location.

  3. Select the room you want to link OneWelbeck to, then click Edit.

  4. Scroll down to Room syncing, then tick Sync room with OneWelbeck.

The room can now hold bookings made with OneWelbeck.


Link a Practitioner to OneWelbeck

To link a practitioner to OneWelbeck:

  1. Go to the Settings page, then the Users tab.

  2. Select the user you want to link OneWelbeck to.

  3. Scroll down to the OneWelbeck section, and enter their OneWelbeck identifier:

  4. Click Save.

The user can now take OneWelbeck bookings.


Link a Product to OneWelbeck

To link a user to OneWelbeck:

  1. Go to the Products page.

  2. Select the product you want to link OneWelbeck to.

  3. Click the edit icon in the top right-hand corner.

  4. Scroll down to Booking options, then Product code (optional).

  5. Give the product a Product code that includes either the NW- or FU- identifiers:

    - NW: New appointment
    - FU: Follow up appointment

  6. Click Save.

The product can now be selected when making a OneWelbeck booking.


Link a Patient to OneWelbeck

To link a patient to OneWelbeck:

  1. Go to the Patients page.

  2. Select the patient you want to link OneWelbeck to.

  3. Click the edit icon in the top right hand corner.

  4. Scroll down to ID numbers.

  5. Enter the patient's NHS and OneWelbeck ID numbers.

  6. Click Save.

The patient is now linked with OneWelbeck.

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