You may have received lab results into your Heydoc system from your lab provider that do not match a lab order or patient in your system. If you do not want these to remain in your system, you can remove them by deleting them.
To do this, in the 'Labs' section, click on the red unmatched result as below:
You will see the following page. Click on 'Delete lab result' in the top right hand corner:
The following pop-up box will appear to confirm that you wish to delete this:
If you wish to delete the unmatched result, click 'Delete' and this result will no longer appear in your system.